Information We Collect
- Personal Information: When you sign up for a membership or use our services, we may collect personal information such as your name, address, email address, phone number, date of birth, emergency contact information, and payment details.
- Health Information: We may also collect health-related information, such as your fitness goals, medical conditions, and exercise preferences, to provide you with personalized fitness programs and ensure your safety during workouts.
How We Use Your Information
- Provide Services: We use your personal information to fulfill your membership, process payments, schedule appointments, and deliver personalized fitness programs and services.
- Communication: We may use your contact information to send you important updates, newsletters, promotional offers, and other communications related to your current or prospective membership or the gym.
- Improve Experience: We analyze usage data to enhance our services, customize your experience, troubleshoot technical issues, and optimize the performance of our digital platforms.
- Safety and Security: Your health information helps us ensure your safety during workouts, and we implement security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Sharing Your Information
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
- Legal Compliance: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws, regulations, or governmental authorities.
Your Rights
- Access and Correction: You have the right to access and update your personal information. If you believe any of your information is inaccurate or incomplete, you may request corrections.
- Opt-Out: You can opt out of receiving promotional emails or marketing communications from us by following the instructions provided in the emails or contacting us directly.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] or 402-710-3117.